TERMS AND CONDITIONS OF USE
Last updated: November 2025
1. INTRODUCTION
These Terms and Conditions ("Terms") govern the access and use of the website https://vanhaerentsartcollection.com (the "Website") operated by BRULAMOR BV, a private limited company registered in Belgium under company number BE 0435.336.691, with its registered office at Rue Anneessens 29, 1000 Brussels, Belgium ("we", "us", "our").
By accessing or using this Website and its related services, you ("you", "the user") agree to be bound by these Terms. If you do not agree, please refrain from using our Website.
You can contact us by email at info@vanhaerentsartcollection.com or by phone at +32 (0)2 511 50 77, or by mail at the address above.
2. PURPOSE OF THE WEBSITE
The Website provides information about the Vanhaerents Art Collection, its exhibitions, events, and related activities.
Occasionally, it may allow users to make event requests, register for guided tours, or purchase publications, tickets, or other related products ("Services").
The Website is intended for users aged 18 years and older. Persons under 18 must have permission from a parent or legal guardian to use the Services.
3. INTELLECTUAL PROPERTY
All content on this Website, including texts, images, photographs, videos, designs, graphics, logos, trademarks, and software (the "Content"), is protected by Belgian and international copyright and intellectual property laws.
All rights belong to BRULAMOR BV or to its licensors.
You may view and download the Content solely for personal, non-commercial use.
Any other reproduction, distribution, or modification is prohibited without our prior written consent.
4. USER CONDUCT
You agree not to use the Website:
- for any unlawful, defamatory, discriminatory, or fraudulent purpose;
- to interfere with or disrupt the Website's operation or security;
- to upload viruses or malicious code;
- to infringe upon intellectual property rights; or
- to collect data from other users without consent.
We reserve the right to restrict or terminate access if these Terms are violated.
5. PRODUCTS, BOOKINGS AND PAYMENTS
If the Website offers ticketing, catalogues, or other products for sale, the following applies:
- All prices are displayed in euros (€) and include VAT unless otherwise stated.
- Payments are processed securely via approved third-party payment providers.
- You agree to provide accurate and complete information when placing an order or booking.
We reserve the right to cancel or refuse any order for legitimate reasons, such as stock unavailability or suspected fraud.
6. RIGHT OF WITHDRAWAL (CONSUMERS)
If you purchase a product online as a consumer, you have the right to withdraw from the purchase within 14 calendar days of receiving the goods, without giving any reason, in accordance with Articles VI.47-VI.53 of the Belgian Code of Economic Law (WER).
To exercise this right, you must inform us by email at info@vanhaerentsartcollection.com before the withdrawal period expires. You will then receive instructions for return.
The right of withdrawal does not apply to:
- tickets or bookings for dated events or exhibitions;
- personalised or custom-made items;
- digital downloads once access has been granted.
Refunds (if applicable) will be made within 14 days after receipt of the returned goods or valid proof of return.
7. LIMITATION OF LIABILITY
We take great care to provide accurate and up-to-date information, but we cannot guarantee that the Website will always be error-free or uninterrupted.
Except in cases of fraud or gross negligence, we are not liable for:
- indirect or consequential damages;
- loss of profit, revenue, or data;
- damages caused by third-party services or links.
Nothing in these Terms shall exclude liability for death, personal injury, or fraud under Belgian or EU law.
8. PRIVACY AND DATA PROTECTION
Your privacy matters to us.
All personal data collected through this Website is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Belgian Privacy Act of 30 July 2018.
For detailed information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
By using the Website, you agree to the processing of your data in accordance with that policy.
9. THIRD-PARTY LINKS
Our Website may contain links to external websites operated by third parties.
We are not responsible for the content, availability, or practices of such websites.
Your use of those websites is at your own risk and subject to their own terms and conditions.
10. MODIFICATIONS TO THE WEBSITE
We may modify, suspend, or discontinue any part of the Website or Services at any time without prior notice.
We will not be liable for any resulting unavailability or loss of data.
11. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of Belgium.
Any dispute arising out of or relating to these Terms shall fall under the exclusive jurisdiction of the courts of Brussels (Belgium).
If you are a consumer residing within the European Union, you may also bring proceedings in your country of residence in accordance with EU Regulation 1215/2012.
12. ONLINE DISPUTE RESOLUTION
In accordance with EU Regulation No. 524/2013, consumers may use the European Online Dispute Resolution (ODR) Platform, available at
https://ec.europa.eu/consumers/od,
to resolve disputes arising from online purchases.
13. AMENDMENTS TO THESE TERMS
We may update these Terms from time to time to reflect changes in our operations or legal obligations.
The latest version will always be published on this page, with the date of the last update.
By continuing to use the Website after such changes, you accept the revised Terms.
14. CONTACT US
For any questions, complaints, or requests related to these Terms or our Services, please contact us at:
BRULAMOR BV
Rue Anneessens 29
1000 Brussels - Belgium
info@vanhaerentsartcollection.co
+32 (0)2 511 50 77